Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JMAnonymous, Salisbury, MDCustomer since May 2021
“I have been with Carl G. Urian for nearly four years. They give me good advice about coverage I should be carrying. Office Manager Kristi Staples providers copies of my insurance policies in a timely manner. Since I live in an apartment they require me to carry certain insurance and Kristi always provides the Apartment Management with this documentation. Their prices are very competitive and the quality of service is spot on.”
- GEAnonymous, Quantico, MDCustomer since Jul 1992
“I’ve been working with Carl Urian and Erie Insurance for decades. He and Kristi take awesome care of my wife and I and are always very attentive to whatever we’re calling them about. Their positive attitude and knowledge of the product is unbeatable. God Bless Kristi and Carl!
Greg E.” - JHJohn H., Salisbury, MD
“Great customer service with our homeowners, auto and boat policies.”
- HWAnonymous, Salisbury, MDCustomer since Sep 2015
“Your company is one of the only companies left on earth that supplies good customer service. We appreciate Cristy always getting back to us to answer our questions and trying to give us the best products available for our insurance needs.”
- SOSwanton, MDCustomer since Jul 2021
“Carl is the best insurance person ever :)”
- CMC.E. M., Salisbury, MD
“Quick and great service and they expedite your claim!”
- OPAnonymous, Salisbury, MDCustomer since Jan 2011
“Always helpful and responsive when I reach out with needs”
- JHAnonymous, Ocean Pines, MDCustomer since Sep 2020
“Kristi is always 100% helpful. Has done a great job with our homeowners, auto, and boat policies.”
- RFBerlin, MDCustomer since Feb 2017
“You were always there when I needed you.
Thank you for all your help. ” - CMDelmar, MDCustomer since Jun 1988
“Great service!”
- JHAnonymous, Delmar, MDCustomer since May 2006
“No matter what the issue is, Kristi takes care of it. I’ve worried about issues and when I finally called to take care of it, the assurance and guidance melts my concerns away. When I need to make changes to my policy, or if I need to reevaluate coverage, Carl is a beacon of knowledge. I feel guided and never “sold” a product. Carl and Kristi have our best interests at heart and go to bat for us. They ask about our family whenever we call. I am glad to have such authentic and capable professionals on our team.”
- JMOcean City, MDCustomer since Mar 2023
“Comprehensive and competitive pricing with knowledgeable friendly service. ”
- TBAnonymous, Berlin, MDCustomer since Sep 2022
“I think it’s important to have a personal agent. I get that with your company.
You guys always go the extra mile to make sure I’m taken care of.
Those internet companies could care less.” - BCSalisbury, MDCustomer since Jun 1986
“Wonderful people to work with. They always respond super quick and look for ways to save us money. ”
- DMNewark, MDCustomer since Nov 1984
“My wife and her family have been with erie since the 50’s. I have been with them since 80’s. we are so happy with the customer service that Carls staff show and response when you have a question or problem. Won’t go anywhere else.”
