Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Carl has a very high standard of quality in which he does not deviate.Joe H., Mardela Springs, Maryland
“Carl has a very high standard of quality in which he does not deviate. He has a rich, seasoned knowledge of insurance which translates in practice as an easy to understand presentation. He is through and truly cares about what he does. He manages an independent agency which primarily represents Erie, a very well respected regional Insurance company”
- Four stars!Richard M., Salisbury, MD
- Five Stars!Tina W., Pittsville, MD
- Five Stars!Kelly W., Sailsbury, MD
- Five Star!Cory S., Sailsbury, MD
- Five Stars!Cliff P., Maryland
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- SSSunny S., Salisbury, MD
“We have been very happy with Erie Insurance, and Carl Urian’s agency in particular, ever since we signed up with them. Very responsive on policy changes, clarifying details of policies (we have homeowner’s, auto, plus an umbrella policy. Just recently, we had our first claim, on homeowner’s. Carl Urian assisted with answering questions, and started the claims process. Despite (likely overwhelming) recent set of storms with damage claims in other areas, the adjuster (Kathryn Moore) – being apologetic for any delay – texted and Emailed me to shepherd the process. I submitted photos, invoices and any requested proof, and the adjuster initiated the reimbursement almost immediately, with Carl Urian keeping in the loop. In the middle of the turmoil, it was very assuring that nobody was about to drop the ball on this claim. We are customers for life – nothing more convincing than a responsive, professional and patient team like Carl Urian’s group and Erie Insurance behind you!”
- JMJill M., Salisbury, MDCustomer since May 2021
“I have been with Carl G. Urian for nearly four years. They give me good advice about coverage I should be carrying. Office Manager Kristi Staples providers copies of my insurance policies in a timely manner. Since I live in an apartment they require me to carry certain insurance and Kristi always provides the Apartment Management with this documentation. Their prices are very competitive and the quality of service is spot on.”
- GEGregory E., Quantico, MDCustomer since Jul 1992
“I’ve been working with Carl Urian and Erie Insurance for decades. He and Kristi take awesome care of my wife and I and are always very attentive to whatever we’re calling them about. Their positive attitude and knowledge of the product is unbeatable. God Bless Kristi and Carl!
Greg E.” - JH
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